/* Chatbot Widget Styles */
:root {
    --chat-bg: #1a1a1a;
    --chat-header-bg: #0a0a0a;
    --chat-accent: #3b82f6;
    --chat-text: #ffffff;
    --chat-user-msg: #3b82f6;
    --chat-bot-msg: #2a2a2a;
}

.chat-widget-btn {
    position: fixed;
    bottom: 20px;
    right: 20px;
    width: 60px;
    height: 60px;
    background: var(--chat-accent);
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    cursor: pointer;
    box-shadow: 0 4px 15px rgba(59, 130, 246, 0.4);
    z-index: 9999;
    transition: transform 0.3s ease;
    border: 1px solid rgba(255,255,255,0.1);
}

.chat-widget-btn:hover {
    transform: scale(1.1);
}

.chat-widget-btn i {
    font-size: 24px;
    color: white;
}

.chat-window {
    position: fixed;
    bottom: 90px;
    right: 20px;
    width: 350px;
    height: 500px;
    background: rgba(20, 20, 20, 0.95);
    backdrop-filter: blur(10px);
    border: 1px solid rgba(255,255,255,0.1);
    border-radius: 16px;
    display: flex;
    flex-direction: column;
    overflow: hidden;
    box-shadow: 0 10px 30px rgba(0,0,0,0.5);
    z-index: 9999;
    opacity: 0;
    transform: translateY(20px);
    pointer-events: none;
    transition: all 0.3s ease;
}

.chat-window.active {
    opacity: 1;
    transform: translateY(0);
    pointer-events: all;
}

.chat-header {
    padding: 15px;
    background: var(--chat-header-bg);
    border-bottom: 1px solid rgba(255,255,255,0.1);
    display: flex;
    align-items: center;
    justify-content: space-between;
}

.chat-header-info {
    display: flex;
    align-items: center;
    gap: 10px;
}

.chat-status-dot {
    width: 8px;
    height: 8px;
    background: #22c55e;
    border-radius: 50%;
    display: inline-block;
}

.chat-status-dot.offline {
    background: #ef4444;
}

.chat-messages {
    flex: 1;
    padding: 15px;
    overflow-y: auto;
    display: flex;
    flex-direction: column;
    gap: 10px;
}

.message {
    max-width: 80%;
    padding: 10px 15px;
    border-radius: 12px;
    font-size: 0.9rem;
    line-height: 1.4;
    word-wrap: break-word;
}

.message.bot {
    background: var(--chat-bot-msg);
    color: var(--chat-text);
    align-self: flex-start;
    border-bottom-left-radius: 2px;
}

.message.user {
    background: var(--chat-user-msg);
    color: white;
    align-self: flex-end;
    border-bottom-right-radius: 2px;
}

.chat-input-area {
    padding: 15px;
    border-top: 1px solid rgba(255,255,255,0.1);
    display: flex;
    gap: 10px;
    background: var(--chat-header-bg);
}

.chat-input {
    flex: 1;
    background: rgba(255,255,255,0.05);
    border: 1px solid rgba(255,255,255,0.1);
    border-radius: 20px;
    padding: 8px 15px;
    color: white;
    outline: none;
    font-family: inherit;
}

.chat-send-btn {
    background: var(--chat-accent);
    border: none;
    width: 35px;
    height: 35px;
    border-radius: 50%;
    color: white;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    transition: background 0.2s;
}

.chat-send-btn:hover {
    background: #2563eb;
}

.ticket-badge {
    font-size: 0.7rem;
    background: #eab308;
    color: black;
    padding: 2px 6px;
    border-radius: 4px;
    margin-bottom: 5px;
    display: inline-block;
    font-weight: bold;
}

/* Mobile Responsive */
@media (max-width: 480px) {
    .chat-window {
        width: 100%;
        height: 100%;
        bottom: 0;
        right: 0;
        border-radius: 0;
    }
}